*Rewards loyal staff, lauds customers for loyalty
The Board and management of TAJBank Limited, Nigeria’s leading non-interest bank, have marked the 5th Year Anniversary of the ethical banking prosperity and commended its growing customers for the remarkable achievements recorded by the fastest growing non-interest lender for their patronage and confidence in the quality of its products and services.
Speaking to journalists at the bank’s 5th Year Anniversary event held on Monday in Abuja, TAJBank’s Founder/Chief Executive Officer, Mr. Hamid Joda, restated the board and management’s commitment to offering improved techno-powered products and services to the bank’s customers for the purposes of adding value to their businesses and lives in the years ahead.
He described the customers as valued partners whose interests shall consistently be promoted in line with the non-interest lender’s corporate slogan that its only interest is in the customers.
The foremost non-interest banker explained that to ensure this, the management would continue to invest in critical assets, including financial technology (fintech), to enhance service delivery to the customers and strongly position them at the leading edge of market competition in their business sectors.
On the bank’s plans for the customers in the future, Joda assured: “Well, the customers should be looking at ease of doing business which is our cardinal objective and principle in TAJBank. When we came into the market, our disruptive strategy was IT because the industry has changed fundamentally and we made significant investment in financial technology so as to ease operations for customers and that is what we will continue to do in the years ahead.
“Our customers should expect that TAJBank will continue to be ahead in delivering efficient services to them in the years ahead”, he added
Commenting on the bank’s human capital development strategy, the Co-Founder/Executive Director, Mr. Sherif Idi, maintained that TAJBank’s board and management believed that the employees are the biggest asset and the heartbeat of the bank, who should be constantly invested in to achieve the vision of transforming TAJBank into one of the 20 biggest banks in the country within the next few years.
He explained: “So, we shall continue to invest in human capital development and we will do our best to ensure that they have the best training they can get in the non-interest banking space. Why we are doing that is because we aspire to be among the first top 20 banks by the year 2029 and you know that when you have that type of aspiration, you have to hugely invest first, in human resources; and secondly, in technology.”
Earlier in his remarks, one of the Directors of the bank, Alhaji Tata S. Umar, said that the remarkable achievements of TAJBank in the last five years of its operations were due to the quality of the board and management and strong corporate governance and strong strategies adopted that helped the bank in navigating through the micro and macroeconomic environment of this country
The Director clarified: “As you are aware, today marks the 5th year of our existence. It has not been easy starting from a small project room to a big bank with branches now all over the country. I think the board has done well and the executive management has done very well also and that is why TAJBank today is Nigeria’s leading non-interest bank.”
In appreciation of their contributions to the bank’s growth, the management presented Long Service Awards to several employees and gifts to other non-staff people amid jubilation of scores of workers, who commended the management for the kind gesture and its recognition of employees’ hard work, and corporate governance etiquette.
